Built for the trades
An AI receptionist that knows water damage restoration: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.
A pipe lets go at 3am, and by the time the homeowner finds the shutoff there is an inch of water across a finished basement.
That call goes to the first company that picks up. This is the one trade where the customer has already decided; they only need somebody to answer.
Insurance is paying, the job is worth thousands, and it was settled by who answered the phone.
The water-through-the-ceiling call ends with your first open slot taken, while the other three guys are still on voicemail.
$99
a month to start, 350 minutes, about 100 calls
A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans
Takes about a minute. We read your site and build an agent from what we find. No email. No card.
01 / What it knows about water damage restoration
02
The work
These come pre-selected when you set it up, because they are what water damage restoration shops actually run. You uncheck what you do not do and add what is missing, once.
Anything it has not been told about, it says it does not know and writes the question on the call for you. It does not guess.
03
The call it has to get right
Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.
Example trigger
Caller says there is standing water near their electrical panel
What it does (example)
It tells them not to walk into the water and not to touch the panel. If they can reach the outside disconnect without standing in water it tells them to shut it off there; otherwise it tells them to call the utility. It marks the call an emergency in your call list, with what was said. It does not book a routine assessment window.
This is an example of how the system is configured to respond. Exact behavior reflects your setup.
04
The question set
These are the intake questions built for water damage restoration. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.
What it will not quote
The mitigation and drying job
Mitigation is priced off affected square footage, water category, and the number of drying days. None of that is known until somebody is in the room with a meter.
It offers a free estimate visit. It does not attempt to price the job over the phone.
05
What it costs
One answered 3am call in this trade pays for a year of coverage. Our One Truck plan is $99 a month and it does not sleep.
Start here
One Truck
$99/mo
350 minutes · 150 texts · 100 emails a month. About 100 calls.
Start on One TruckWe tell you at 80%. At 100% you move up a plan if you chose that, or we stop and callers go to your own voicemail until next month. Below Fleet, nothing is ever billed past your plan. Fleet has nothing above it, so with the automatic move on it keeps going past its allowance and the extra is billed: $0.30 a minute, 5 cents an SMS and 4 cents an email. With the move off, Fleet stops like the others. No contract, cancel any time. Full pricing details
When it earns its keep
Freeze week and storm season. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.
Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.
Start on One Truck, $99 a monthHear it answer first
No contract. Cancel any time.