Built for the trades
An AI receptionist that knows auto repair: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.
Inspection month, the calls come in three at a time. The service advisor is on the phone and the lot has two cars waiting.
The caller who goes to voicemail calls the shop two blocks over. There is always a shop two blocks over.
Same-day oil changes and inspection stickers are the ones you are losing. They do not leave a message.
The "can you look at it today" call ends with a bay time on your calendar, not a note on the counter.
$99
a month to start, 350 minutes, about 100 calls
A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans
Takes about a minute. We read your site and build an agent from what we find. No email. No card.
01 / What it knows about auto repair
02
The work
These come pre-selected when you set it up, because they are what auto repair shops actually run. You uncheck what you do not do and add what is missing, once.
Anything it has not been told about, it says it does not know and writes the question on the call for you. It does not guess.
03
The call it has to get right
Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.
Example trigger
Caller says their car is smoking and they are on the highway
What it does (example)
It tells them to put on hazard lights, pull to the right shoulder as far as possible, and turn the engine off. It tells them not to open the hood if there is visible smoke or flame, and to call 9-1-1 if they see fire. It does not take a service appointment until the car is safe. It writes down what was said, marked an emergency in your call list.
This is an example of how the system is configured to respond. Exact behavior reflects your setup.
04
The question set
These are the intake questions built for auto repair. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.
What it will not quote
Any repair estimate before a diagnostic
A repair price without a diagnostic is a guess. The same symptom on two cars costs two different amounts. It offers the diagnostic price if you gave it one, and tells the caller a tech will quote the repair after looking at it.
It quotes your diagnostic fee ($129 default) and offers a window. Nothing else until a tech is on site.
05
What it costs
Inspection month, a shop with one service advisor loses the calls that come in while he is on the phone. Our One Truck plan is $99 a month and it takes every call he does not get to, day and night.
Start here
One Truck
$99/mo
350 minutes · 150 texts · 100 emails a month. About 100 calls.
Start on One TruckWe tell you at 80%. At 100% you move up a plan if you chose that, or we stop and callers go to your own voicemail until next month. Below Fleet, nothing is ever billed past your plan. Fleet has nothing above it, so with the automatic move on it keeps going past its allowance and the extra is billed: $0.30 a minute, 5 cents an SMS and 4 cents an email. With the move off, Fleet stops like the others. No contract, cancel any time. Full pricing details
When it earns its keep
Inspection month and first cold snap. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.
Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.
Start on One Truck, $99 a monthHear it answer first
No contract. Cancel any time.