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Built for the trades

Your phone, answered.Built for chimney and dryer vent work.

An AI receptionist that knows chimney and dryer vent work: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.

First cold night in October, everybody in town lights a fire, and half of them realise the flue has not been swept since they bought the house.

Your season is about eight weeks long and the phone rings through all eight of them, usually while you are on a roof.

A booked October is the year. Every missed call in October is a chimney somebody else swept.

$39

a month to start, 200 minutes, about 55 calls

A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans

Takes about a minute. We read your site and build an agent from what we find. No email. No card.

01 / What it knows about chimney and dryer vent work

  • A caller who smells smoke in the house or thinks the chimney is on fire is not a booking. It tells them to get out and call 9-1-1.
  • It asks whether the appliance is wood, gas, or pellet, because those are three different inspections.
  • It asks when it was last swept and what they burn, because that is what decides how long the visit takes.
  • It knows a dryer vent pushing lint back into the laundry room is a fire hazard and it treats it as one.
  • It will not quote a liner or a rebuild over the phone. Flue height, size, and condition decide that.
  • A level two inspection for a home sale comes with a closing date, and it asks for it.
  • A routine sweep, a leak, and a masonry problem go on different schedules, and it keeps them apart.

02

The work

The jobs it books without asking you.

These come pre-selected when you set it up, because they are what chimney & dryer vent shops actually run. You uncheck what you do not do and add what is missing, once.

  • Chimney sweep
  • Chimney inspection
  • Dryer vent cleaning
  • Creosote removal
  • Chimney cap installation
  • Masonry repair
  • Chimney liner installation
  • Flashing repair

Anything it has not been told about, it says it does not know and sends you the question by text. It does not guess.

03

The call it has to get right

What happens when someone says the wrong thing.

Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.

Example trigger

Caller says they smell smoke in the house or think they have a chimney fire

What it does (example)

It tells them to get everyone out of the house and call 9-1-1 from outside. It tells them not to open the damper and not to throw water on it. It schedules nothing until that is done, and it texts you the summary.

This is an example of how the system is configured to respond. Exact behavior reflects your setup.

04

The question set

What it asks before anyone drives anywhere.

These are the intake questions built for chimney and dryer vent work. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.

  1. Is it a wood fireplace, a gas fireplace, a pellet stove, or a dryer vent?
  2. When was it last cleaned or inspected?
  3. Is smoke coming back into the room?
  4. Is any water coming in around the chimney?
  5. How many storeys is the house?
  6. Is this for a home sale or an inspection report?

What it will not quote

A liner or a rebuild

Liner and masonry price depends on flue height, flue size, and what the camera finds. It books the inspection and you quote from the footage instead of guessing.

It quotes your diagnostic fee ($99 default) and offers a window. Nothing else until a tech is on site.

05

What it costs

Next to what you pay now.

Your whole year lives in October and November. Our One Truck plan is $39 a month and it catches the calls that ring while you are on a roof.

Start here

One Truck

$39/mo

200 minutes, about 55 calls a month.

Start on One Truck

Crew

$99/mo

650 minutes, about 185 calls a month.

Start on Crew

Fleet

$249/mo

1,600 minutes, about 455 calls a month.

Start on Fleet

Over your minutes it is $0.30 a minute, and the overage is capped at the plan price, so the worst month you can have is double the plan. No contract, cancel any time. Full pricing details

When it earns its keep

The first cold night and the eight weeks after it. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.

The next call is the one you are about to miss.

Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.

Start on One Truck, $39 a monthHear it answer first

No contract. Cancel any time.

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