Built for the trades
An AI receptionist that knows appliance repair: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.
Refrigerator goes out on a Friday afternoon. The family has $400 of groceries in it and they are calling every appliance shop in town.
That caller books with whoever picks up first. Not whoever calls back Monday morning.
Thanksgiving week, every dryer in a fifty-mile radius breaks at the same time. That is the week this pays for itself.
The dead-fridge call ends with the brand, the model, and a slot you had actually left open.
$99
a month to start, 350 minutes, about 100 calls
A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans
Takes about a minute. We read your site and build an agent from what we find. No email. No card.
01 / What it knows about appliance repair
02
The work
These come pre-selected when you set it up, because they are what appliance repair shops actually run. You uncheck what you do not do and add what is missing, once.
Anything it has not been told about, it says it does not know and writes the question on the call for you. It does not guess.
03
The call it has to get right
Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.
Example trigger
Caller says their appliance is sparking or smoking
What it does (example)
It tells them to unplug the appliance immediately and not use the outlet again until it is inspected. If it is a built-in appliance they cannot unplug, it tells them to shut off the circuit breaker for that outlet. It marks the call an emergency in your call list and does not schedule a routine visit.
This is an example of how the system is configured to respond. Exact behavior reflects your setup.
04
The question set
These are the intake questions built for appliance repair. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.
What it will not quote
Repair cost before diagnosis
Appliance repair price depends on what part failed, whether that part is in stock, and whether the repair is worth it versus replacement. An honest price requires a tech looking at it first.
It quotes your diagnostic fee ($89 default) and offers a window. Nothing else until a tech is on site.
05
What it costs
Holiday week, a shop with no coverage loses every Friday afternoon call. Our One Truck plan is $99 a month and it answers on Thanksgiving, Christmas Eve, and the Sunday the refrigerator decides to stop cooling.
Start here
One Truck
$99/mo
350 minutes · 150 texts · 100 emails a month. About 100 calls.
Start on One TruckWe tell you at 80%. At 100% you move up a plan if you chose that, or we stop and callers go to your own voicemail until next month. Below Fleet, nothing is ever billed past your plan. Fleet has nothing above it, so with the automatic move on it keeps going past its allowance and the extra is billed: $0.30 a minute, 5 cents an SMS and 4 cents an email. With the move off, Fleet stops like the others. No contract, cancel any time. Full pricing details
When it earns its keep
Holiday season and summer. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.
Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.
Start on One Truck, $99 a monthHear it answer first
No contract. Cancel any time.