SaveTheJobSaveTheJob

Built for the trades

Your phone, answered.Built for towing.

An AI receptionist that knows towing: what to ask before the truck moves, what not to quote over the phone, and what is an emergency versus a service call.

A driver is on the shoulder of the interstate with her hazards on and traffic going by at seventy. She is calling whoever picks up.

There is no second call in this business. The first company to answer sends the truck.

Motor clubs, the police rotation, and the driver herself all dial the same way, and every one of them hangs up at four rings.

$39

a month to start, 200 minutes, about 55 calls

A live answering service runs $180 to $600 a month and takes a message. This books the job. All three plans

Takes about a minute. We read your site and build an agent from what we find. No email. No card.

01 / What it knows about towing

  • A caller stopped in a live traffic lane is a 9-1-1 call before it is a tow call. It says that first, every time.
  • It asks where the vehicle actually is: the shoulder, a lot, a driveway, or off the road. That decides whether a flatbed or a wrecker rolls.
  • It asks the year, make, and model, and whether the wheels still turn, because that decides the truck.
  • It knows all-wheel drive cannot go on two wheels, and it asks the question that catches it before the driver is on scene.
  • It will not quote a recovery over the phone. It gives your hook fee and your per-mile rate, and only if you gave it those.
  • It asks whether the caller is with the vehicle and whether they need a ride, because that changes the dispatch.
  • A dead battery and an accident recovery are not the same job. It separates them before it sends anybody.

02

The work

The jobs it books without asking you.

These come pre-selected when you set it up, because they are what towing shops actually run. You uncheck what you do not do and add what is missing, once.

  • Local tow
  • Jump start
  • Flat tire change
  • Lockout service
  • Winch out and recovery
  • Long distance tow
  • Fuel delivery
  • Accident recovery

Anything it has not been told about, it says it does not know and sends you the question by text. It does not guess.

03

The call it has to get right

What happens when someone says the wrong thing.

Most calls book a job. One kind of call requires something else. Here is what it does when that call comes in.

Example trigger

Caller says they are stopped in a live traffic lane

What it does (example)

It tells them to stay belted inside with the hazards on if it is not safe to get out, or to get well behind the guardrail if it is, and to call 9-1-1 right now so the lane gets blocked. It does not collect vehicle details ahead of that. It texts you the location immediately.

This is an example of how the system is configured to respond. Exact behavior reflects your setup.

04

The question set

What it asks before anyone drives anywhere.

These are the intake questions built for towing. The same questions you would ask. They get asked on every call, in order, before anything is scheduled or priced.

  1. Are you somewhere safe, out of traffic?
  2. Where exactly is the vehicle: shoulder, parking lot, driveway, or off the road?
  3. What year, make, and model is it?
  4. Do all four wheels roll, and does it steer?
  5. Is it all-wheel drive?
  6. Are you with the vehicle, and do you need a ride?

What it will not quote

Recovery and long-distance tows

Recovery price depends on the vehicle, how it is sitting, and how long the winch runs. It gives your hook fee and per-mile rate if you set them, and tells the caller the driver quotes the recovery on scene.

It takes the details and tells the caller the office quotes it. It does not invent a number to keep the call moving.

05

What it costs

Next to what you pay now.

A tow company that misses the 2am interstate call misses the whole ticket, not a callback. Our One Truck plan is $39 a month and it answers every ring you do not.

Start here

One Truck

$39/mo

200 minutes, about 55 calls a month.

Start on One Truck

Crew

$99/mo

650 minutes, about 185 calls a month.

Start on Crew

Fleet

$249/mo

1,600 minutes, about 455 calls a month.

Start on Fleet

Over your minutes it is $0.30 a minute, and the overage is capped at the plan price, so the worst month you can have is double the plan. No contract, cancel any time. Full pricing details

When it earns its keep

Ice storms and holiday weekends. That is when the phone triples and every missed call is a job that went to the next shop on the list. This does not go up in your busy months. The bill in your busiest week is the bill in January.

The next call is the one you are about to miss.

Set it up in about twenty minutes, once. We read your website, you correct what we got wrong, and you forward your number when you are happy with it. Not before.

Start on One Truck, $39 a monthHear it answer first

No contract. Cancel any time.

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